Certiverse Privacy Statement & Artificial Intelligence (AI) Policy

Certiverse Privacy Statement & Artificial Intelligence (AI) Policy

Privacy Statement Permalink Last updated: June 30^th, 2025

Artificial Intelligence (AI) Policy

At Certiverse, we are committed to maintaining the highest standards of privacy and security for our clients. We understand the importance of your data and the trust you place in us when using our services.

1. No Use of Client Data for AI Training
   • We do not use any client data, including prompts and interactions, to train our AI models. Your data is solely used to provide the services you have requested and to improve your individual experience within the confines of our service agreement.
2. Data Security
   • All client data is handled with the utmost care and protected using industry-standard security measures. Access to your data is restricted to authorized personnel only, ensuring that it remains confidential and secure.
3. Transparency and Control
   • We believe in transparency and give our clients control over their data. You can access, modify, or request the deletion of your data at any time by contacting our support team.
4. Compliance with Regulations

• Our data handling practices comply with all relevant data protection regulations, including GDPR, CCPA, and other applicable laws. We regularly review and update our policies to ensure compliance.

Privacy Policy

This privacy policy (as defined herein) describes Our policies and procedures adopted by pValue Inc. dba Certiverse (“Certiverse”, “we”, “our” or “us”) on the collection, use and disclosure of Your information, including Personal Data (as defined below) when You use the Service (as defined below). It also informs You about Your privacy rights and the law that applies thereto.

We use Your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information, including Personal Data, in accordance with this Privacy Policy.

This Privacy Policy also incorporates a section that applies to Personal Data that falls within the scope of the GDPR (as defined below), as well as the CCPA (as defined below). Please, note that as far as processing of Personal Data received from the EU (as defined below) is concerned, Certiverse complies with the EU-U.S. Data Privacy Framework, as set forth by the U.S. Department of Commerce, to which Certiverse has certified that it adheres to the EU-U.S. Data Privacy Framework Principles with respect to the processing of Personal Data received from the EU in reliance on the DPF. The DPF Principles are further elaborated on in the DPF Section of this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined hereunder, regardless of whether they appear in singular or in plural.

Account means a unique account created for You to access our Service or parts of our Service.

Affiliates means any company that controls, is controlled by, or is under common control with Us, including, but not limited to our parent company any other subsidiaries, and joint venture partners.

Business refers to the Company as the legal entity that collects Consumers' Personal Data and determines the purposes and means of the processing of Consumers' Personal Data, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' Personal Data, that does business in the state of California.

CCPA means the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (CPRA).

Company (also referred to as "We", "Us", “Certiverse” or "Our") means pValue Inc. dba Certiverse, a Delaware corporation, headquartered at 4803 N Milwaukee Ave Suite B Unit #103, Chicago, IL 60630-2146 US.

Consumer means a natural person who is a California resident, including: (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country means the United States.

Data Controller means the Company as the legal person, which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission, for the internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

DPF means EU-U.S. Data Privacy Framework.

DPF Principles means EU-U.S. Data Privacy Framework Principles.

EU means the European Union.

GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

Personal Data is any information that directly or indirectly relates to an identified or identifiable individual.

Privacy Policy means this privacy policy.

Sale means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's Personal Data to another business or a third party for monetary or other valuable consideration.

Service services provided through the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Usage Data means Personal Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website means the website at: https://www.certiverse.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data Types of Personal Data Collected

While using Our Service, We may ask You to provide certain Personal Data falling into the following groups:

• Personal Data that can be used to contact or identify You. Such Personal Data may include, but is not limited to: email address; first and last name; and Usage Data (as specified below);
• Personal Data collected for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:
• To operate our Service and provide You with our Service;
• To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service;
• To fulfill or meet the reason You provided the information. For example, if You disclose Your contact information to ask a question about our Service, We will use that Personal Data to respond to Your inquiry;
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
• As described to You when collecting Your Personal Data or as otherwise set forth in the CCPA;
• For internal administrative and auditing purposes; and
• To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
• Usage Data that is collected automatically when using the Service.

Usage Data may include information such as Your Device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go online, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: https://www.termsfeed.com/blog/cookies/.

We use both Session and Persistent Cookies for the purposes set out below:

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your account: to manage Your registration as a user of the Service. Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, text, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may disclose Your Personal Data in the following situations:

• With Service Providers: We may disclose Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may disclose or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may disclose Your information with Our Affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With other users: when You disclose Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Please, note though that in case we have received a copy of the user ID, we retain such data for 30 days only.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located, provided that in case of the EU transfer, the DPF shall apply. It means that Your Personal Data may be transferred to, and maintained on computers located outside Your state, Country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such Personal Data represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a Country unless there are adequate controls in place including the security of Your data and other Personal Data.

Protection of your Personal Data

We use appropriate technical and organizational measures to protect Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data.

Disclosure of Your Personal Data Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Protection and Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

We also equip our servers with Secure Socket Layer (SSL) certificate technology to ensure that when you connect you are actually on our Website. SSL also ensures that all data entered through the Website is encrypted. To verify that SSL is being used look for a padlock or key icon in your browser.

The safety and security of your Personal Data also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies include:

• We may use third-party Service providers to monitor and analyze the use of our Service.
• Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
• Email Marketing We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us. We may use Email Marketing Service Providers to manage and send emails to You.
• Hubspot is an email marketing sending service provided by Hubspot Inc. For more information on the privacy practices of Hubspot, please visit Hubspot’s privacy policy: https://legal.hubspot.com/privacy-policy

GDPR Privacy

If the processing of your Personal Data falls within the scope of the GDPR, then such processing shall also be performed in accordance with GDPR requirements. Therefore, in addition to the above terms, Certiverse provides you with the following information:

(a)        Certiverse is the Personal Data Controller;

(b)       Contact details of the data protection officer can be found in the Contact Us Section of this Privacy Policy;

(c)        Personal Data is processed only under the following conditions:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes;
• Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof. Please, note that in case you do not provide such personal data to us, we may not be able to enter into a contract with you;
• Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject;
• Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company, such as: fraud prevention; ensuring network and information security; indicating possible criminal acts or threats to public security; administrative transfers within a group of companies or processing employee or client Personal Data.

In any case, Certiverse will gladly help clarify specific legal basis applicable to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

(d)       Recipients or categories of recipients of the Personal Data [please, see Section on Disclosure of Personal Data for Business or Commercial Purposes incorporated into this Privacy Policy]

(e)        Personal Data may be transferred to processors located around the world, provided that in case of the EU transfer, the DPF shall apply;

(f)        The period for which the Personal Data will be stored is specified in the Section of this Policy “Retention of Your Personal Data”;

(g)       You are entitled to:

• Request access to your Personal Data. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it;
• Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate Personal Data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us;
• Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
• Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;
• Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it;
• Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you;
• Withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

(h)      You may exercise Your by contacting Us at: Henry@certiverse.com. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, we will try our best to respond to You as soon as possible, but no later than within the deadline specified by the GDPR.

(i)       You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances;

(j)        You may at any time lodge a complaint with a supervisory authority located in the European Union having jurisdiction over processing of your Personal Data. For more information, please contact such supervisory authority; and

(k)       Certiverse does not perform automated decision-making, including profiling.

The DPF Section

This DPF Section of the Privacy Policy (the “DPF Section”) applies to Personal Data transferred from the EU in reliance on the DPF, and it describes privacy practices that Certiverse has implemented for Personal Data received from the EU. Please, note that this DPF Section does not apply to any Personal Data received in reliance on the EU contractual clauses, or any other mechanism specified in Chapter V of the GDPR.

To learn more about the DPF, please visit https://www.dataprivacyframework.gov/, and to view our certification, please go to: https://www.dataprivacyframework.gov/s/participant-search.

As a part of the DPF compliance, Certiverse undertakes to apply the DPF Principles to Personal Data that falls into the scope of the DPF. Such DPF Principles include:

(a)        Notice. Certiverse shall notify Data Subjects about its data practices regarding Personal Data received thereby in the U.S. from member countries of the European Economic Area, in reliance on the DPF, including the types of Personal Data it collects about them, the purposes for which it collects and uses such Personal Data, the types of third parties to which it discloses such Personal Data and the purposes for which it does so, the rights of Data Subjects to access their Personal Data, the choices and means that Certiverse offers for limiting its use and disclosure of such Personal Data, how Certiverse’s obligations under the DPF are enforced, and how Data Subjects can contact us with any inquiries or complaints.

(b)       Choice. Certiverse must offer a clear, conspicuous, and readily available mechanism allowing Data Subjects to choose (opt out) whether their Personal Data is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by its Data Subject.  

(c)        Accountability for Onward Transfer.

(i)        If Certiverse transfers Personal Data to a third party acting as a controller, we will do so consistent with any notice provided to Data Subjects, any consent they have given, and only if the third party has given us contractual assurances that it will (i) process the Personal Data for limited and specified purposes consistent with any consent provided by the Data Subjects, (ii) provide at least the same level of protection as is required by the DPF Principles and notify us if it makes a determination that it cannot do so; and (iii) cease processing of the Personal Data or take other reasonable and appropriate steps to remediate if it makes such a determination. If Certiverse learns that a third party acting as a controller is processing Personal Data covered hereby in a way that is contrary to the DPF Principles, Certiverse will take reasonable steps to prevent or stop such processing.

(ii)       If Certiverse transfers Personal Data to a third party acting as an agent., we will transfer only the Personal Data covered by this DPF Section needed for an agent to deliver to requested product or service. Furthermore, we will (i) permit the agent to process such Personal Data only for limited and specified purposes; (ii) require the agent to provide at least the same level of privacy protection as is required by the DPF Principles; (iii) take reasonable and appropriate steps to ensure that the agent effectively processes the Personal Data transferred in a manner consistent with our obligations under the DPF Principles; and (iv) require the agent to notify us if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the DPF Principles. In that case, we will take reasonable and appropriate steps to stop and remediate unauthorized processing.

(d)       Security. Certiverse must take reasonable and appropriate measures to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of such Personal Data. To see Certiverse’s practices in this respect, please, see Section on Security incorporated into this Privacy Policy.

(e)        Data Integrity. Personal Data must be limited to the information that is relevant for the purposes of processing. Thus, Certiverse shall not process Personal Data in a way that is incompatible with the purposes for which it has been collected or authorized by the Data Subject. To this extent, Certiverse must take reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

(f)        Purpose Limitation. Personal Data may be retained in a form identifying or making identifiable the Data Subject thereof only for as long as it serves a purpose of its processing, unless processing for longer periods and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research, and statistical analysis.

(g)       Access. Data Subjects must have access to their Personal Data that Certiverse holds and be able to correct, amend, or delete that Personal Data where it is inaccurate, or has been processed in violation of the DPF Principles, except where the burden or expense of providing access would be disproportionate to the risks to the Data Subject’s privacy in the case in question, or where the rights of persons other than the Data Subject would be violated.

In case of a conflict between the terms in the DPF Section of the Privacy Policy, and the DPF Principles, the DPF Principles shall govern.

Certiverse is subject to the investigatory and enforcement powers of the Federal Trade Commission.

In compliance with the DPF Principles, Certiverse commits to resolve complaints about our collection or use of your Personal Data.

With inquiries or complaints regarding the DPF, please, contact first Certiverse at: Henry@certiverse.com.

Website: https://www.certiverse.com; Help Site: https://help.certiverse.com; email: support@certiverse.com.

Any unresolved complains shall be handled by an independent, alternative dispute resolution provider based in the U.S.. Certiverse’s DPF Dispute Resolution provider shall be JAMS, located in Chicago, Illinois.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may be able to invoke binding arbitration for some residual claims not resolved by other redress mechanisms (details are available at: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf)

Your California Privacy Rights

• Privacy Notice for California Residents According to the CCPA

This Privacy Notice for California Residents applies solely to Consumers residing in the state of California. Certiverse has adopted this notice to comply with the CCPA, and any terms defined in the CCPA have the same meaning when used in this section of Privacy Policy.

• Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. Please, note though that Personal Data does not include:

• Publicly available information from government records;
• Deidentified or aggregated consumer information;
• Information excluded from the CCPA’s scope, such as:

• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
• Personal Data covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

The following is a list of categories of Personal Data which we may collect or may have been collected from California residents within the last twelve (12) months. Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of Personal Data was in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of Personal Data would only be collected if You provided such Personal Data directly to Us.

3)         Sources of Personal Data

We obtain the categories of Personal Data listed above from the following categories of sources:

• Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service.
• Indirectly from You. For example, from observing Your activity on our Service.
• Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
• From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, or other third-party vendors that We use to provide the Service to You.

4)         Use of Personal Data

Purposes of use or disclosure of your Personal Data are set forth in Section “Collecting and Using Your Personal Data Types of Personal Data Collected” of this Privacy Policy.

If We decide to collect additional categories of Personal Data or use the Personal Data We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

5)         Disclosure of Personal Data for Business or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of Personal Data for business or commercial purposes:

When We disclose Personal Data for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract.

6)         Sales of Personal Data

In the preceding twelve (12) months, Certiverse has not sold any Personal Data.

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third- party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell any personal information, including information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

7)         Your Rights and Choices

The CCPA provides Consumers (California residents) with specific rights regarding their Personal Data. This section describes Your CCPA rights and explains how to exercise those rights.

1. Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about collection and use of your Personal Data over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of Personal Data we have collected about you;
• The categories of sources for Personal Data we have collected about you;
• Our business or commercial purpose for collecting or selling that Personal Data;
• The categories of third parties with whom we shared that Personal Data;
• The specific pieces of Personal Data we have collected about you (also called a “data portability request”);
• If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing:

• sales, identifying the Personal Data categories that each category of recipient purchased; and
• disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.

1. Deletion Request Rights

You have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us, or our service provider(s) to:

• Complete the transaction for which we collected Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
• Debug products to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
• Comply with a legal obligation;
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

1. Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at: Henry@certiverse.com.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Data. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative;
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if it cannot verify your identity or authority to make the request and confirm the Personal Data relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

1. Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, it will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Data that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, it will tell you why we have made that decision and will provide you with a cost estimate before completing your request.

8)         Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

• By visiting this page on our website: https://enterprise.certiverse.com/company/data-request; or
• By emailing Henry@certiverse.com.

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your Personal Data.

Your request to Us must:

• Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected Personal Data or an authorized representative
• Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if We cannot:

• Verify Your identity or authority to make the request
• And confirm that the Personal Data relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your Personal Data that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance. 

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

• The NAI's opt-out platform: https://www.networkadvertising.org/choices/
• The EDAA's opt-out platform https://www.youronlinechoices.com/
• The DAA's opt-out platform: https://optout.aboutads.info/?c=2&lang=EN

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
• "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

9)         Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services;
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
• Provide you a different level or quality of goods or services; or
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

10)             "Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

11)       Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided at the Contact Us section below.

12)       California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your Country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are ejective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By visiting this page on our website: https://www.certiverse.com; or
• By emailing: Henry@certiverse.com.